My dad can juggle. I don’t know why I never learned to juggle
from him (ok, maybe because it’s HARD and when I was 4 my futile attempts did
not invoke any desire to perfect the art), but I like to think that I took his
skill for handling flaming torches, knives, apples, and anything else he could
ferret away from the dinner table, and turned it into a metaphorical
skill. Maybe they’re not related at
all. But since I’m writing, I’m going to
have myself a field day.
In MSF, the passing of a position from one
person to another is fraught with snags, inefficiencies, miscommunications,
last-minute advice, fatigue, social posturing, and general good cheer. There are a lot of balls that can get
dropped.
As logisticians, we have a hundred balls in
the air. Spell check never seems to
identify the word logistician (try it), so I define it as ‘details.’ It’s a pretty good substitute in most
sentences. “I’ll figure out the
logistics with him tomorrow.” “Take care
of the logistics of sending that down.”
“You cover the logistics of the air conditioner.” I figure out the details. Of everything. Everything is my job, and everything is my
problem. From supply to electricity to
movement to temperature, every detail is another ball in the air. Us logisticians, and our teams, get a hundred
balls up in the air, passing them between ourselves, managing their
trajectories, and keeping our limited resources (our hands, in this metaphor)
assigned to the necessary task only for the amount of time it takes (we can’t have
our hands full. Juggling with your hands
full sounds pretty hard). Each
logistician can juggle a huge number of balls in a complicated pattern.
Then they have to hand it over.
So, I’m metaphorically good at juggling a
lot of balls. I throw them pretty high,
touching them less often than normal, and I dole them out to my team. I’ve got a pretty intricate pattern, with
very fast hands, that I work well with (this is all metaphorical, people). I bet no one else really likes my
pattern. I don’t particularly like other
people’s pattern, either. So handover is
the time of blending the patterns, a time of collaboration and
cross-pollination (wow, I like that wrist-flick, or, I didn’t think of behind
the back!), but mostly a time of not crashing the two patterns to make all the
balls drop.
In reality, the two patterns never have to
actually co-exist. So handover is also a
time of quiet head-nodding and teeth gritting.
The inertia of the balls and their current pattern is seen in the
national staff, who have to go about changing a huge system of 100 juggling
balls, pins, flaming torches, chain saws, and knives into something new,
different, and not guaranteed to work.
Every 9 months. Handover is not
their favorite time.
Needless to say, some balls get
dropped. The important part is to drop
balls, not chain saws, and to not toss the bowling ball to the baby. I’m not sure what that last part translates
to, non-metaphorically, but it sounds good.